The Changing Dealer: Resilience in the Face of Adversity


At the start of the pandemic, we launched an in-depth research programme to try and continually assess the impact of the crisis on both our industry and the wider economy. Based on a survey of over 100 dealers, this report offers valuable insights from across the industry to help dealer businesses survive the crisis.

Download the free report now and get research-based insights on:

  • The industry journey throughout the pandemic
  • The changing customer and their needs
  • The impact of the wholesaler changes on the dealer channel
  • The rise of online competition and how dealers plan to tackle it
  • Dealer revenue return predictions and how they plan to reduce fixed costs
  • Future changes to the dealer business model
  • Why now is the time when the fear of not changing must outweigh the fear of change

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