How to make your Customer Service team your best asset
In the office supplies industry, customer service is more than just a function. It’s the living, breathing voice of your company, your animated brand image and ultimately the benchmark by which your company will be judged. If things go well,
How to boost your brand loyalty in the office supplies industry
What do you do to improve your brand loyalty? With so many options for how and where to buy your office supplies nowadays, as well as cost-price competition, the power of online reviews and simply a declining market, it’s becoming harder
6 Rules for attracting new customers in the office supplies industry
In the office supplies industry, customer acquisition is just as important as retention, and making sure you’re targeting the right segments with the right offerings is key. We’ve complied some of our top tips for how you can attract new
Dealer to dealer – Mark Davis talks the ins and outs of the industry
Mark Davis started as Head of Partner Success in the New Year and has already begun to enhance the support provided to make Office Power dealer partners more successful. With 18 years of experience under his belt, both as managing director
The Importance of ROI in the Office Supplies Industry
There’s no point investing in marketing campaigns if you don’t plan on measuring their results. Keeping track of the important figures – like budgets, click through rates and engagement – is the key to understanding your return on investment. These
Mark Davis becomes Office Power’s new Head of Partner Success
We’ve appointed former office supplies dealer Mark Davis to lead our new Partner Success Team. Mark was managing director of Office Star E-Pro for seven years, and Key Account Director with Office Gold Group for over a decade. With 18 years’
Office Power strengthens the Category Team
Our former Head of Trading, Colin Streeter, has been promoted to Group Head of Category. Colin Streeter is our new Group Head of Category Colin joined the team in 2014 after racking up eight years on stationery wholesaler Spicers’ management team. At
Office Power wins Service Provider of the Year at the Boss Awards 2018
Office Power has won the Service Provider of the Year at this year’s BOSS Industry Awards for the second year running. Office Power combines a bespoke technology platform and dedicated trading and support team to help office supplies dealers grow
Why is the price of paper rising?
As you’re aware, the price of paper has been slowly rising for the last couple of years. The pressure is felt throughout the entire supply chain. To help everyone better understand why paper prices are going up, Spicers have kindly allowed
10 quick social media tips for office supplies dealers
Social media has started as a personal communication tool, but today it’s an integral part of most businesses’ marketing strategies and office supplies dealers are no exception. Here are our top 10 social media tips for office supplies dealers that
Office Power enjoys a successful day at Dealer Support Live
Our team had a great day at Dealer Support Live 2017 last week and was really pleased to see our existing partners and make new connections at the event.The day kicked off with a supplier exhibition and networking where the
Office Power hosts exclusive dealer dinner following Dealer Support Live
We are hosting an exclusive dinner for dealers following Dealer Support Live on 9 November at Hinckley Island in Leicestershire.The intimate evening will provide a limited party of dealers with an opportunity to meet like-minded peers from all around the