Case Study: Retrospect Office
Retrospect Office is an independent, London-based office supplies business. Ambitious owner Reece had a strong vision for his business with a passion for creating a strong local brand.
Reece had many ideas and strategies that he wanted to take to market but was unsure what was right for his brand or how to implement it. The Retrospect Office brand identity is all about delivering a personalised local service with a touch of class, but without any support behind him, Reece found it difficult to build that brand presence.
Reece’s journey with Office Power:
“As soon as I met Office Power, I realised what the other dealers saw and trusted them straight away”.
Office Power’s in-house marketing and design teams worked with Reece to define his brand. The expert teams at Office Power have extensive knowledge of digital marketing and have provided Reece with a bespoke website. He can now use this to build his brand’s presence online in addition to the local brand marketing strategy that Office Power developed with Reece. From there onwards, in his own words, his “brand has been going from strength to strength”.
In order to help make the management of his business easier, Reece was provided with a Power Portal. This specially developed technology allows him to track every aspect of the customer journey, from order placement to delivery to invoicing. Reporting and analytics within the Power Portal make it easy for Reece to manage his whole business and brand from one easy to use platform that he can access at any time.
Office Power’s operational team take care of Retrospect Office’s customers, allowing Reece to spend time out of the office doing what he loves; promoting his unique business and values in the local area and building relationships with both existing and future customers.
On top of that, Office Power worked with Reece to develop a financial plan in order to reduce his cash flow burdens and listened carefully to his vision and hopes for his brand in order to help him put his ideas into a strategic plan. The appealing combination of industry insight and a demonstration of Office Power’s intelligent tools, resources and consistent support gave Reece the confidence to grow his business and brand. It has also streamlined Reece’s business processes and empowered him to achieve his goals of delivering a “touch of class” and “individual service” for his customers.
Watch this video in which Reece talks about his experience with Office Power in his own words.
The key results:
Since partnering with Office Power, Retrospect Office has the confidence to manage his business more effectively and has seen improvements in the following areas:
• Strong brand
• Financial security
• Business Growth
• Productivity
• Enjoying the opportunity to grow the business
If you would like to know more about Reece’s experience or how you could achieve more for your
business with Office Power, then click here to email us so we can arrange a call to discuss your needs. Alternatively, give us a call on 0207 392 3930.
