The pace of change these days is relentless. Customers expect tailored agreements, transparent pricing, and quick responses.

Dealers, meanwhile, face the daily challenge of balancing profitability with the need for long-term relationships. At Office Power, we understand that managing contract pricing has traditionally been one of the most complex and time-consuming parts of running a dealer business. That’s why we’re proud to introduce Contract Manager, a new feature designed to bring clarity, control, and confidence to the way dealers handle contract pricing. 

Pricing has long been considered a bit of a dark art. Dealers juggle inflation, competitor benchmarks, customer churn, and endless spreadsheets, often without enough time or confidence to know whether their prices are right. One of the biggest fears is losing customers if prices increase. But in reality, some contracts may already be underperforming, draining time and margin without delivering real value. Contract Manager gives dealers the insights to separate high-value partnerships from those that aren’t sustainable, so they can focus on the right relationships.

Instead of navigating multiple spreadsheets, static price lists, and manually updating information, dealers can now manage all their customer-specific pricing in one central platform. The tool supports both rolling and fixed-date contracts, offers complete visibility of contract lines, and integrates spend analysis and comprehensive order history directly into the interface. This means dealers can instantly see how individual products have performed, including revenue, margin, and profit, before making adjustments. In practice, it’s not only a powerful tool for monitoring success, but also a great guide to underperforming products or contracts, giving dealers the confidence to take corrective action quickly.

By entering either, a price or a fixed margin, the system automatically calculates the other, allowing dealers to experiment with different strategies with real demand data. For the customer, this translates into consistent, transparent pricing; for the dealer, it safeguards margins and reduces administrative overhead. 

Where Contract Manager really comes into its own is in strengthening relationships. The tool makes it easy to produce professional, customer-friendly outputs that break down pricing by category, reinforcing transparency and positioning dealers as trusted, modern business partners. Add to that the ability to override group contract pricing with bespoke customer contract prices or to manage bulk updates across multiple customers with the Pricing Uploader, and the result is a flexible system that puts dealers in the driving seat. And this is just the beginning; with upcoming features soon to launch that will further enhance the insights dealers can use to anticipate customer needs and drive growth. 

At its heart, Contract Manager reflects what Office Power stands for: empowering dealers with the tools, insights, and support they need to succeed. It’s about more than simplifying contracts; it’s about building stronger partnerships with customers, with suppliers, and with each other. And in an industry where change is constant, we believe that strength lies in combining smart technology with the power of a connected network.